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About Us

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Guiding values & beliefs:

Silk Road remain committed to the basic values upon which our company was founded. These guiding values and beliefs based upon hard work, ethical decision making, moral behavior, and respect for the individuals with whom we interact.

Silk Road is dedicated and committed to promoting a healthy and clean environment.

Our Mission:

To provide our clients with quality and satisfaction as we pursue our commitment to restoring and delivering garments and household items to conditions beyond customer expectations.

Our Vision:

Our aim is to make people feel their best.

We give back:

Silk Road proudly contributes to the communities we serve.

Our Approach

 

Silk Road provides a wide range of dry cleaning and laundry services for all your apparel and house hold needs. We also have an expert tailor on premises for custom tailoring and alterations. To keep you on the go - we offer our fast and easy drop-off and pick-up. Silk Road reuses all like new or lightly used hangers.

Services

All services are special for you




Handbag Restoration

Restoration treatment for any minor colour loss on the corners. We colour-match your favourite purse by eye and give it all the necessary care to significantly improve its durability and revive its original colour.

Our leather purse care methods are world-class and long lasting, allowing your purse to maintain its fabulous looks for a very long time.

If your purse permits it, we can proceed to a complete colour change and give your bag a brand new look. We will have to carefully inspect the type of leather, the purse's age, zips, and lining, and take into consideration the selected colour to provide you with a quote.

We provide full colour restoration and damage restoration treatments that will breathe life into your favourite accessory.

Household Items

At Silk Road Cleaners we offer different services for all of your Household Items.

  • Dry cleaning for your down comforters, pillows and even the most delicate draperies.
  • Mold, Smoke and Water Damage Dry Cleaning for items that have been damaged due to a fire, flood, or a burst pipe in the home.
  • Flat Work for your bed and table linens. All washable flat work is laundered, pressed and packaged or placed on hangers to your specifications.

Premium Care

For pieces that are more expensive, delicate, have sentimental value or are considered “investment pieces” Silk Road Cleaners offers Premium Care Service; a custom process that our garment specialists perform to ensure these special pieces are kept in pristine condition. Each piece is cleaned, finished, and either packaged ready-to-wear or boxed and stored. Upon request, we can remove buttons prior to the cleaning process and reattachment after cleaning.

In addition, we inspect and correct loose buttons that need reinforcement, loose threads, snags, offer minor mending, repair and de-linting. Premium Care garments are finished with boutique hangers, expertly packaged with high-grade tissue and bagged separately to alleviate wrinkling during travel.

Alterations & Tailoring

With expert tailors and seamstresses on premise, Silk Road Cleaners offers complete tailoring & alterations services, including suit tailoring with professional fittings or alterations to your finest pieces, as well as minor alterations and maintenance like hemming, garment repair, zippers and minor mending. At Silk Road Cleaners we help you look your best. Same day services are available upon request.

Laundry

Silk Road Cleaners laundry service is available for all your laundry needs - from washable garments to washable household items. All of your garments are spot cleaned upon request.

Washable garments that require expert finishing are laundered, starched to your preference, pressed and either hung or boxed as requested. Our Fluff & Fold services are also available for your daily laundry needs. Less expensive items are laundered, folded and packaged.

Silk Road Cleaners also offers laundry services for all of your household washable items, from blankets to comforters, pillows and rugs, casual and fancy table linens and more. Flat Work services are available for washable household items that require laundering, pressing and packaging or placing on hangers.

Dry Cleaning

All garments, from casual and business attire to couture and vintage pieces, are carefully dry- cleaned using an environmentally safe solvent that leaves no residual odor or discoloration and a luxurious feel. Each piece is hand inspected by our highly trained garment specialists and are guaranteed to be ready for you to wear exactly as you requested.

Spot cleaning and same day service is available upon request. Silk Road Cleaners also offers mold, smoke and water damage dry cleaning services for items that have been damaged due to a house fire, flood, or mold due to poor storage.

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